Frequently Asked Questions

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  • Q
    What is FACESWITCH Account?
  • Q
    I want to check the services (plans) currently in use.
  • Q
    How to check my purchase history.
  • Q
    Forgot Login ID/Password
  • Q
    How to change my login ID/password.
  • Q
    It shows that entered email address is not registered.
  • Q
    I haven't received the email.
  • Q
    Emails are not being received (Cannot receive emails on my mobile carrier's email)
  • Q
    How to cancel (downgrade to free plan).
  • Q
    What are points?
  • Q
    About fees.
  • Q
    Monthly plan fees.
  • Q
    Available payment methods.
  • Q
    I want to cancel the billing for paid items.
  • Q
    What are points?
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